While Dr. Fernandez was very personable and knowledgeable, I cannot say the same for his staff. I was scheduled to have a procedure for my back pain on 8/28. I received an In-Office Procedure Scheduling sheet, which has several check points. I arrived on 8/28 and was asked if I had taken any OTC meds. I said I had taken 2 Excedrin to relieve some of the pain. I was told the procedure couldn't be performed because Excedrin contains aspirin which is a blood thinner. I was told that I couldn't take any OTC meds that contained aspirin at least 3 days before the procedure. I wanted the procedure because I would be traveling for the month of September. I had to reschedule to 10/8. However, Hurricane Milton came and I had to reschedule to 10/18. On 10/17 I called the office to make sure of the restrictions, especially for NSAIDS. No one called until the following morning. I told the woman who called that I had taken Excedrin 4 days prior to the appointment. She put me on hold for a while to check whether this OK. She came back on the line and said she was told it had to be at least 7 days without taking Excedrin or any OTC product containing aspirin before the procedure. I lost my cool, and told the woman that that I would not reschedule.
After my first postponement on 8/28 I faxed a letter to Dr. Fernandez suggesting that information should be added to the In-Office Procedure Scheduling that indicated that no OTC meds containing aspirin should be taken within 7 days of the procedure date. One line. I never heard back from Dr. Fernandez.
Geoffrey D. | Oct 20, 2024
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